Our attention has been drawn to recent announcement by the Board of Commissioners of the Liberia Telecommunications Authority (LTA) that the GSM Service Provider Cellcom, has refused to submit to Interconnect (ICC) data requested by the LTA for the investigations of the interconnectivity dispute which has been ongoing between Cellcom and the Lonestar Communications Company.
The LTA has the statutory responsibility to ensure that no service provider operating in Liberia is allowed to violate the terms and conditions stated in its license and, by extension, the Telecom Act. Among other things, the Act mandates the LTA to ensure that the right of consumers to freely interconnect and communicate at any time throughout the country is not compromised.
The LTA, which expressed regrets over Cellcom’s cold-shoulder action, noted that despite its order on November 30, 2011, requesting Cellcom to provide key Call Data Record (CDR) and supporting information requested by the ICC, the GSM Service Provider deliberately refused to pay heed and adhere to the deadline of Thursday, December 1, 2011 for compliance with the order.
Since September this year, the LTA recalled, it has appropriately been dealing with an ongoing interconnectivity fees dispute between Lonestar and Cellcom in which Lonestar is alleging that Cellcom owes it certain amounts in interconnection payments; a claim LTA said, Cellcom is disputing.
For us, we are seriously concerned about the LTA’s expressed regrets over what the Authority called Cellcom’s deliberate refusal to submit to Interconnect (ICC) data request.
We are concerned because Cellcom’s reported action has the propensity to undermine investigations of the interconnectivity dispute which is seriously affecting the subscribers.
This is why we are calling on Cellcom as GSM Service Provider to kindly comply with the LTA’s order for a logical and speedy resolution of the dispute, thereby bringing relief to the affected subscribers.
It is our fervent hope that Cellcom will rethink its decision and heed the LTA’s request in a bid to bring to an end the ongoing interconnectivity fees dispute between it and Lonestar.